How might you best respond to someone in a meeting yelling their concerns back at you? Or a group member taking over on a tangent?
Join Greater Pacific Northwest Regional Coordinator Tamara Staton and Southeast Regional Director Don Addu for this training to learn how to overcome objections and handle difficult situations with a proven process that keeps your meetings and conversations on topic and leads to more effective and meaningful relationships.
Skip to the following section(s):
What About China & India? (2:40)
Sounds like a Tax (6:44)
Climate Skepticism (13:00)
Key Takeaways & Common Temptations (16:30)
Difficult Situations (20:50)
Hot Button Topics (26:10)
Putting It All Together (34:30)
Presentation Slides: http://cclusa.org/ handling-difficult-scenarios
Training on CCL Community: https://community.citizensclimate.org/resources/item/19/187
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